Capabilities

CAPABILITIES

Designing products, building solutions and creating systems that help teams deliver better.

01
DESIGN OPERATIONS

Building and leading design operations across the business.

I currently lead design support across multiple business functions, working with teams across Sales, Tech Presales, Delivery, Marketing, Leadership, HR, Events, Market Intelligence, Payroll, Employee Experience, Admin and other teams.

Turning design from a support function into a structured business capability.

Design Team Leadership
Resource Management
Work Prioritisation
Cross-functional Collaboration
Design Requests
Project Management
Delivery Tracking
Operational Improvements
02
DESIGN DELIVERY MODEL

Creating a clear and repeatable way for teams to request and receive design support.

Implemented structured delivery models, SLA/TAT frameworks, request inputs and project management practices to make design delivery more predictable.

Design Request Inputs
Ticketing Workflow
SLA & TAT
Priority Management
Resource Allocation
Project Tracking
Delivery Standards
Design Review

Implemented structured delivery models, SLA/TAT frameworks, request inputs and project management practices to make design delivery more predictable.

03
PRESALES & PROPOSALS

Turning complex requirements into clear visual solutions.

I work with business and technical teams to turn requirements into experiences that are easier to understand, present and sell.

Selected examples

QCI Accreditation POCLetsFAMEProduct / Solution POCs
RFP / RFI Support
UX Concepts
Product POCs
Government Proposals
Solution Visualisation
Pitch Decks
Product Demonstrations
Case Studies
04
PRODUCT & UX

Designing digital products around real user needs.

From understanding the problem to designing the complete product experience.

UX Strategy
Product Design
Mobile Apps
Web Applications
User Flows
Information Architecture
Wireframes
Prototyping
Design Systems
UI Design

From understanding the problem to designing the complete product experience.

05
AI VIBE CODING

Turning ideas into working digital experiences, fast.

I combine UX thinking with AI-assisted development to move quickly from idea to working experience.

WEBSITES

Design and build responsive websites using AI-assisted tools.

POCs

Turn ideas into clickable and functional prototypes for pitching and validation.

WEB APPLICATIONS

Build UX-driven applications, dashboards and workflow-based experiences.

SAAS MVPs

Turn product ideas into focused MVPs with a foundation for future development.

Tools I use

Google AI StudioClaudeLovableFigmaNo-code / Low-code

I combine UX thinking with AI-assisted development to move quickly from idea to working experience.

06
BRAND & MARKETING

Creating visual communication that helps the business connect.

From brand systems and campaigns to everyday business communication.

Brand Identity
Campaign Design
Marketing Collateral
Presentations
Social Media
Videos
Infographics
Event Branding
Internal Communications

From brand systems and campaigns to everyday business communication.

07
STRATEGIC DESIGN INITIATIVES

Turning design ideas into useful business initiatives.

I look for opportunities where design can solve an operational or business problem — not just a visual problem.

IMPACT STORIES

Turning project outcomes into visual stories that support business development and marketing.

GCC LIBRARY

Creating a structured library of GCC capabilities, content and assets.

DESIGN DELIVERY MODEL

Creating a consistent system for requesting, prioritising and delivering design work.

I look for opportunities where design can solve an operational or business problem — not just a visual problem.

08
GCC CREATIVE MARKETING

Creative marketing that helps GCC teams stand out and generate opportunities.

I combine design, storytelling and business understanding to create marketing experiences that support GCC lead generation and business development.

01

RFP VISUALS

Turning complex RFP requirements into clear and compelling visual solutions.

RFP / Proposal VisualsSolution VisualisationUX ConceptsPOC ScreensInfographicsProcess Visuals
02

IMPRESSIVE DECKS

Creating presentation experiences that make complex ideas easier to understand and remember.

Pitch DecksCapability DecksExecutive PresentationsSales PresentationsStorytellingData Visualisation
03

VIRTUAL GCC TOURS

Creating interactive virtual experiences that showcase GCC capabilities, culture, technology and workplace experiences.

Virtual GCC ToursInteractive ExperiencesOffice / Workplace ShowcasesCapability ShowcasesDigital Storytelling
04

CASE STUDY VIDEOS

Turning project outcomes into visual stories that demonstrate capability and impact.

Case Study VideosProject StoriesMotion GraphicsClient Success StoriesCapability Videos

How it supports lead generation

GCC CAPABILITY
CREATIVE STORY
VISUAL EXPERIENCE
CLIENT ENGAGEMENT
LEAD GENERATION

Design becomes a business development tool — helping teams communicate capabilities, create interest and open conversations with potential clients.

Portfolio visuals

RFP VISUAL
PITCH DECK
GCC VIRTUAL TOUR
CASE STUDY VIDEO
CAPABILITY VISUAL
CLIENT PRESENTATION
Capability model

How the capabilities connect

LEAD01

Design Operations

STRUCTURE02

Design Delivery Model

ENABLE03

Presales & Proposals

DESIGN04

Product & UX

BUILD05

AI Vibe Coding

COMMUNICATE06

Brand & Marketing

INNOVATE07

Strategic Design Initiatives

ENGAGE08

GCC Creative Marketing

Design skills

The skills behind the work

UX & Research

  • User Research
  • Usability Testing
  • Information Architecture
  • User Flows & Journey Mapping
  • Personas
  • Wireframing
  • Interaction Design
  • Accessibility (WCAG)

UI & Visual Design

  • Visual Design
  • Typography
  • Color Theory
  • Design Systems
  • Prototyping
  • Motion Design
  • Responsive Design
  • Iconography

Product

  • Product Thinking
  • Problem Framing
  • Prioritization (RICE/Kano)
  • Metrics & Analytics
  • A/B Testing
  • Agile/Scrum
  • Stakeholder Collaboration

Brand & Marketing

  • Brand Identity
  • Visual Storytelling
  • UX Writing / Microcopy
  • Conversion-Focused Design
  • Campaign & Landing Page Design

AI-Assisted Building

Vibe Coding

  • Rapid Prototyping with AI (Claude, v0, Cursor, Bolt)
  • No-Code/Low-Code Builds (Framer, Webflow)
  • Design-to-Code Handoff
  • Prompt Engineering
  • Basic HTML/CSS/JS Fluency
  • Deployment (Vercel, Netlify)

Tools

  • Figma
  • Adobe XD
  • Sketch
  • Protopie
  • Zeplin
  • Maze
  • Hotjar
  • Google Analytics
  • Notion
  • Jira
  • Cursor
  • Webflow
  • Git/GitHub

Soft Skills

  • Storytelling & Presentation
  • Cross-Functional Collaboration
  • Critical Thinking
  • Design Critique & Feedback
  • Adaptability
Approach

How I work

UNDERSTAND

Understand the business need.

STRUCTURE

Define the right process and experience.

DESIGN

Create the solution.

BUILD

Use modern tools and AI to move faster.

DELIVER

Make it practical and ready for the business.

SCALE

Turn successful solutions into repeatable capabilities.

“I don’t just create designs. I build systems, solutions and capabilities that create better experiences and enable business transformation.”